Elliot NG, a new ecosystem for the creation of technological solutions in tourism Destinations and Companies

Raúl Martinez Zabala, Product Manager at Elliot Cloud

Elliot NG
Elliot NG
The result of years of experience in successful projects, and unified in a robust, powerful and constantly evolving platform, Elliot Cloud is a decisive tool to obtain the best results in the informed management of a Smart City or a Smart Tourism Destination.

Thanks to its flexible structure of microservices built on Open Source components, Elliot Cloud is able to collect data from multiple sources, process it, analyse it, and exchange it securely via API with other layers and services compatible with the UNE 178104 standard.

Thus, these data that were isolated are enriched in each layer, transforming them into information with their corresponding semantics to be processed and generate knowledge with which to take the appropriate actions, both in the form of strategic decisions and in automatic processes and simulations, all oriented towards the same objective:
Getting the best out of the assets, in its broadest definition, of a destination.

Because an aircraft is more profitable the longer it is in the air

This basic concept of efficiency in the use of an asset applies to countless aspects of municipal management and development, as modern cities face a myriad of challenges to become the place where residents want to live, and the place where outsiders want to visit.

People want to live in a clean, safe environment with healthy air, clean water and quality services, as do visitors, who want unique experiences, natural spaces, leisure facilities and fast transport.

With increasing demands in a fierce globalised competition, meeting these demands is becoming increasingly difficult, especially when all resources are stretched beyond budget lines, encompassing also scarce natural resources and an increasingly stressed environment.

It is therefore essential to make the most of every euro, every drop of water, every gram of particles emitted, and above all of every piece of data, to make them a profitable and efficient investment that exceeds the expectations of both locals and visitors in a sustainable way.

It is, for example, about predicting the flows of people arriving at an airport, station or event, in order to size and make the most of the available transport units, getting them to where they are needed on time, improving the user experience without increasing the budget.

Elliot NG

Exchange information with the private sector (hotels, shows, restaurants, airlines, etc.), joining forces to offer a joint, coordinated, unique experience that attracts visitors and anticipates their demands based on knowledge of their behaviour, tastes and habits.

Analysing, for example, the behaviour of cruise ships, correlating their own data with that provided by the shipping companies to determine how tourists move once they arrive in port; knowing their impact on the environment and the transport network in order to learn and adapt both the offer and the services, and also sharing it with the surrounding hotel and catering industry so that it can be forewarned of, and act in the face of potential influxes.

Use irrigation water where it is needed, when it is needed, relying not only on meteorological information, but also on calculations based on NDVI indices obtained from satellite imagery; and know the correlation between plant health and the attractiveness of parks in terms of visits and their duration.

Knowing at what rate waste is generated in each part of the municipality in order to better plan both the quantity and arrangement of containers and the best routes for collections; anticipating exceptional situations, also considering parameters such as timetables, traffic and influx of people.

In short, it is about making every euro invested, every drop of water consumed and every particle emitted work in the same direction, contributing to the achievement of the objectives set out in a municipality's strategy.

It is there, in that airspace of resources, where Elliot Cloud, with Elliot NG, stands as the control tower that allows all those assets to be flying, generating wealth, for as long as possible:

Elliot NG
Layer modelling

Collecting data from a wide variety of sources, both in-house and external, to channel and store it efficiently through a unified model of agents adapted to different protocols and data types.

Treating and adapting the data to a certain vertical with its own semantics, e.g. UNE 178204 or UNE 178503, which allows to univocally define its ontology, and converting it into well-structured information that can be interpreted by both humans and machines.

With the use of Artificial Intelligence and non-relational data models on Graphenusan Open Source Big Data distribution that, with models adjusted to its semantics, performs simulations and predictions on reliable digital twins to anticipate optimal decisions.

Securely using and sharing data with other members of the ecosystem, both public and private, through standard protocols so that everyone can integrate and work with the full picture of the information they need.

Elliot NG

Determining alerts and automatic actions based on rules, continuous learning, and all available information to make orchestrated decisions that keep the municipality's assets in optimal condition.

All this data, this information converted into knowledge, is visualised and operated in Elliot NG's interface which, far from being unique, is customisable for each use case.

Via Elliot NGElliot Cloud, a no-code system based on interactive widgets, Elliot Cloud enables each Smart Tourism Destination create their own applications adapted to each use case (departments, areas or levels of abstraction), building a coordinated and consistent ecosystem in which each user has the information and tools they need, in the format that best suits their role.

These Elliot NG widgets are designed to explore information from three main components: multi-level lists, dashboards and maps. ? 

Lists allow you to visualise information through their relationships, both traditional and geographical, and to navigate through them to aggregate and disaggregate the entities you need to work on, enter data or visualise summaries, far beyond traditional data tables. ?  

From these lists, the interactive maps take on a new dimension, allowing dynamic layers to be generated in real time based on the data as grouped in the interactive lists? 

In the same way, the panels allow the visualisation of the information contained in the lists in the form of KPIs, time graphs, correlations of variables, scatter plots, ? arranged in the way the user chooses, with access to all the information presented in an understandable and interactive way? 

These three components interact to present the information to which each user has access according to their permissions, based on roles, which record activity in compliance with the requirements of the National Security Scheme. ? 

Elliot NG's ease of configuration and deployment of customised applications in terms of format and access, together with the interoperability between its components, make Elliot Cloud the ideal solution for managing an ecosystem of resources and users as complex as a Smart Tourism Destination in a really simple way.

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